BigFloats Homecare Solutions | Best Professional Air Conditioner Repair Service In Mumbai

Welcome to BigFloats Homecare Solutions

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8:00AM to 7:00PM
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+91 9987 490 590
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support@bigfloats.in

Frequently Ask Question

Find out everything you want to know abou Repair Applience frequently ask question.

At Big Floats we believe in the quality and reliability of our products. That's why we offer a comprehensive guarantee to provide our customers with peace of mind and assurance in their purchase. Here are the details of our product guarantee:

Warranty Coverage: All our appliances come with a manufacturer's warranty that covers manufacturing defects and malfunctions. The specific warranty period may vary depending on the product and brand. We ensure that our products meet the highest quality standards, and in the rare event of any issues arising during the warranty period, we will repair or replace the product free of charge.

Extended Warranty Options: For additional protection and longer coverage, we offer extended warranty options for our appliances. These extended warranties provide you with an extended period of coverage beyond the standard manufacturer's warranty. With an extended warranty, you can enjoy peace of mind knowing that your appliance is protected against unforeseen repairs or malfunctions.

Exceptional Customer Support: Our commitment to customer satisfaction extends beyond the warranty period. We have a dedicated customer support team that is readily available to assist you with any inquiries, concerns, or technical issues you may encounter with your appliance. Our team is trained to provide prompt and knowledgeable support, ensuring that you have a positive experience with our products.

The most common problems experienced with home appliances can vary depending on the specific type of appliance.

The age of the appliance is an important factor to consider. If your appliance is relatively new and still within its expected lifespan, repairing it may be a viable option. On the other hand, if your appliance is older and nearing the end of its lifespan, investing in a new appliance might be more cost-effective in the long run.

Cost of Repair: Evaluate the cost of repairs compared to the value of the appliance. If the repair cost is significant and approaches or exceeds the cost of a new appliance, it may be more sensible to replace it. However, if the repair is minor and significantly less expensive than a replacement, repairing the appliance could be a reasonable choice.

Warranty and Maintenance: Check if your appliance is still under warranty or if you have an extended warranty. If the appliance issue is covered by the warranty, repair or replacement costs may be reduced or covered entirely. Additionally, consider the overall maintenance requirements of the appliance. If your appliance has a history of requiring frequent maintenance or has ongoing maintenance costs, it may be worth considering a replacement.

At Big Floats our fixed price repair service aims to provide transparency and convenience to our customers

In the rare event that our service engineer cannot repair your appliance, we have protocols in place to ensure that you are taken care of. Here's what you can expect in such a situation

At Big Floats, the timing of when your payment card is charged may vary depending on the specific policies and procedures we have in place

The working hours of our engineers at Big Floats may vary depending on factors such as location, service demand, and specific scheduling arrangements. However, we strive to accommodate our customers' needs and provide service within flexible timeframes.